Lugano Airport

Ground services

Lugano Airport is the official handling agent at Lugano Airport. Our friendly, professional and motivated team, is here to provide reliable and attentive service throughout your stay.

Our main goal is to fulfill all your requests and to do our best for your flight to be as enjoyable as possible, maximizing the efficiency in all the offered services.

Handling Full-Service Support

What is included in our handling tariff:

  • Full-Service Ground Handling
  • Efficient Boarding & Disembarkation for Passengers and Crew
  • Customs immigration and emigration Assistance
  • Use of our VIP Lounge & Dedicated Crew Facilities
  • Free Wifi

What we organize for you:

  • Hotel Reservations
  • Chauffeured Limousine Services
  • VIP Catering arrangements tailored to your preferences
  • Crew Transportation assistance
  • Aircraft Ground Services Support, in collaboration with our Ramp Staff

Good to Know

  • No Slot Restrictions – enjoy scheduling flexibility
  • Direct apron access with own vehicle – fast boarding for your passengers
  • Just One Minute from Aircraft Parking to the FBO
  • Single Terminal Setup – fast and easy apron access
  • VIP Parking – directly adjacent to the terminal

Lugano Airport provides a full range of essential handling services for Commercial Aviation, including check-in, dedicated passenger assistance, support for passengers with reduced mobility (PRM), assistance for unaccompanied minors, load control, station control, and support in cases of irregularity, subject to prior notice well in advance

  • Fuel/oil types JET A1, AVGAS 100LL

  • Fueling facilities/capacity: no limitations for all types of ACFT permitted at AD

  • De-icing facilities: Lugano Airport  – Service available from 01NOV to 30APR
    De-icing fluid available: Type II Killfrost ABC K-Plus

  • GSE (Ground service equipment): GPU, ASU, De-fueling, fuel waste disposal, towing or push back, potable water service, toilet service and most of other general airport ramp services

Airport category for firefighting:

  • Category 3 is always granted
  • Category 4 on request 3 hours before ETA/ETD
  • Category 5 and 6 on request preferably 24 hours before ETA/ETD